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Purchasing and Postage

When purchasing online please ensure you understand the product and whether it suits your needs and whether you will require installation. (Installation is additional to any of your online purchases). Any further information is available via email on email@electricalresults.com.au or (07) 3277 0011. All pictures and specifications shown on our website are guides only and are subject to change without notice due to manufacturer improvements.

Purchases are only sent when payment is received in full.

Shipping Notes
Electrical Results uses Couriers Please or Australia Post to ship throughout Australia and some of our products may not be shipped to certain areas, due to size of the item.
Shipping rates will be worked out automatically after you enter your shipping and billing address. The shipping rate calculator will then display a list of shipping options.

All goods are inspected for damage before packaging and packed correctly. We are not responsible for items lost, damaged or stolen in transport.

Delivery Time
Delivery time can very depending on where you are in Australia. We will notify you that we have received your payment and that your order has been processed and shipped.
A Tracking number will be sent to your email address for items sent via Australia Post or Couriers Please.

Fastway Couriers Parcel Tracking Link

All product prices and delivery charges quoted on this site are for Australia only.

We reserve to right to change couriers at no extra cost to you if we feel a better service will be provided.

Australia Post Terms and Conditions Link

Refund/Return Policy

Please Choose Carefully. We do not give refunds if you simply change your mind or make a wrong selection or its not what you thought it was. When goods are faulty you can choose between a refund, exchange or credit. Labour will not be refunded. Restocking fees will apply and we do not refund postage and handling. If a wrong item is sent then we will cover Australia postage costs only. No returns or refunds for damage in transit unless transit insurance paid and tracking is paid.

Privacy

Information collected during your purchase is confidential between the purchaser and Electrical Results except as may be required by law.

Warranty
Our Warranty Statement

Note

Some items on our web site, such as 240v replacement vacuum motors, lights, fans, and 240v circuit boards, are required to be installed or replaced by a licensed electrician.

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